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Privacy Policy (Personal Information Protection Policy)

In all of our business operations, we place the trust of our customers first, and strictly manage our customers' personal information in accordance with the Act on the Protection of Personal Information (the "Personal Information Protection Act") and comply with our customers' wishes. We strive to maintain the accuracy and confidentiality of your personal information.

Management of personal information

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain security systems, develop management systems, and provide thorough training. We will take necessary measures, implement safety measures, and strictly manage personal information.

Acquisition and use of Personal Information

When acquiring personal information, our company will clearly state the purpose of use and will acquire personal information appropriately to the extent necessary to achieve that purpose. In addition, when using personal information, we will only use it within the scope of the purpose of use and will not use it beyond the scope of that purpose.

Prohibition of Disclosure/Provision of Personal Information to Third parties

We will appropriately manage the personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases.

• If we have the customer’s consent
• When disclosing information to a company outsourced by the Company in order to provide the service requested by the customer.
• When there is a request for disclosure or provision from a public institution such as court or police.

Disclosure of Personal Information, Correction, Addition, Deletion, Suspension of Use, and Deletion of Personal Information

If a customer wishes to confirm or correct their personal information held by our company, we will promptly respond. Please note that we may ask you to confirm your identity during various procedures.

Internal System and Continuous Review

Our company strictly adheres to the protection of personal information by clearly stating the handling of personal information in internal regulations, formulating rules necessary for business execution and appointing a manager for each department in order to implement these rules. We will build a system. Furthermore, we will continue to review and improve this system to ensure that it functions effectively, appropriately, and sustainably.

In-house Education

Our company provides education and training for employees on personal information protection of personal information and strives to increase the knowledge and awareness of all employees to properly manage personal information.

Compliance with Laws and Regulations

Our company complies with the Personal Information Protection Act and other related laws and regulations, as well as guidelines, etc.

【Inquiries to Estrella Ltd.】

TEL: 042-649-5970
[Contact Form]
〒192-0082
12-8 Higashimachi, Hachioji City, Tokyo
Nagasawa Building 5F-25